Privacy Notice
Healing Space ("we", "us") provides the Angelic Reiki Business Finder. We are the data controller for the personal data described in this notice.
What we collect and why
- Account details (name, email address, login credentials) — to create and manage your account and provide the Service. Legal basis: contract performance.
- Health Check answers and plan details (your answers, goals and weekly time) — to generate your personalised results and 30-day action plan. Legal basis: contract performance.
- Community content (posts and replies you choose to share) — to run the members' community. Legal basis: contract performance.
- Newsletter consent (email address and your explicit consent) — to send you the newsletter you asked for. Legal basis: consent, which you can withdraw at any time.
- Support messages — to respond to your questions. Legal basis: legitimate interests.
- Usage and device data (IP address, device identifiers, basic telemetry) — to keep the Service secure, prevent fraud and improve it. Legal basis: legitimate interests.
Who we share data with
- Service providers who help us run the Service (hosting, analytics and support tooling), under appropriate safeguards.
- Paddle, our Merchant of Record, for the sale of memberships, subscription management, payments, tax compliance and invoicing.
- Professional advisers (legal, accounting) where needed.
- Authorities where required by law.
International transfers
Some of our service providers process data outside the UK/EEA. Where this happens, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses.
How long we keep data
We keep personal data only for as long as needed for the purposes above, after which it is deleted or anonymised. Account data is kept while your account is active; consent records are kept while your newsletter subscription is active.
Your rights
Under UK GDPR you have the right to access, rectify and erase your personal data, to restrict or object to processing, to data portability, and to withdraw consent at any time. We respond to requests within one month. You also have the right to complain to the Information Commissioner's Office (ICO).
Security
We apply appropriate technical and organisational measures, including encryption and access controls, to protect your personal data.
Cookies
We use essential cookies to keep you signed in and the Service working. We do not use marketing cookies. You can manage cookies through your browser settings.
Contact
To exercise your rights or ask a question about this notice, contact us through the community or by replying to any email we send you.